About the smart watch, we offer the following services to all of our wordwide clients:
Before selling:
1.Take the initiative to explain the advantages and disadvantages of smart watch to customers, and solve customer's concerns about smart watch in advance.
2.For orders of 1000pcs or above, we will offer free shipping sample to ensure that the production is consistent with the bulk, and enhance the trust of both parties.
3.Confirm whether it is a customized smart watch ?
Strap needs laser engraving?
Strap needs silk screen?
Software modification ?
Customized packaging?
During Sell :
1.Actively report the progress of work from procurement to production,packaging, shipping, etc.to customers to avoid customer worries.
2.Keeping close to contact with cusotmers and keeping the phone open.
After Sell :
1.One year warranty (no including human's damage)
2.Recommend new arrival smart watch to key customers and old customers.
3.Long term cooperation cusomters, we will have more competitive price to support them.
4.We valued all cuostmer's feedback, as smart watch quality is very important to us and to our customers.
Smart Watch OEM Services
OEM/ Qty | Engrave | Silk Screen | Pack | Maunal | Start-up screen logo | Ending screen logo |
100 | ||||||
500 | V | V | V | |||
1000 | V | V | V | V | V | V |
2000 | V | V | V | V | V | V |
3000 | V | V | V | V | V | V |
Q & A | |
Q: What's the lead time for regular order of smart watch ? | A: Within 3- 5 days for stocked items, 1K-3K about 10-15 days,for more quantity, let us know firstly. |
Q: Can I have my onw logo on smart watch ? | A: Yes, we support start-up screen and ending screen for your logo. |
Q : Do you inspect the finished smart wartch ? | A: Yes, each step of production products & ready smart watch will be came out inspection by QC department,before shipping. |
Q : How long do you offer your production warranty ? | A: Our production warranty is one year, except human damage and improper operation. |
Q : Can I get the sample order? | A: Yes, welcome smaple order, to test and check quality, mix smaples are acceptable. |
Q : What's the MOQ ? | A : We do not have strict MOQ, samples or trial order is available. |
Q : Can I brand the smart watch with our own logo brand? | A: Welcome OEM and ODM. |
Q : How about the shipping ? | A: For sampel dispatch, we normally deliver through international courier, such as DHL/FedEX/UPS/TNT,etc.for bulk order,we |
normally ship by air or by sea based on client's requirment. | |
Q :What kind of certificate do you have ? | A: MSDS/ UN38.3/ CE/ RoHS/ FCC... |
Q: How about the standard package ? | A: We offer the neutral gift box and OEM gift box is accepted, according to client's requirments. |
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